Effective Date: May 22, 2026
Last Updated: May 22, 2026
Florida Facilities Group LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, maintain, disclose, and safeguard your information when you visit our website, submit information through forms, request services, communicate with us, or otherwise interact with Florida Facilities Group LLC.
Please read this Privacy Policy carefully. By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect information that identifies, relates to, describes, or could reasonably be associated with you, including:
Personal Information
Full name
Email address
Phone number
Property address
Mailing address
Service request details
Appointment information
Communication preferences
Payment-related information (if applicable)
Technical Information
We may automatically collect certain information regarding your interaction with our website, including:
IP address
Browser type
Device information
Operating system
Website usage activity
Referring websites
Date and time of website visits
Information Collected Through Forms and Communications
Information may be collected when you:
Submit a contact form
Request an estimate
Request service
Schedule appointments
Use website chat features
Contact us by phone
Send emails
Send text messages
Subscribe to updates
Interact with our website
How We Use Your Information
Florida Facilities Group LLC may use collected information for the following purposes:
Responding to inquiries
Providing estimates
Scheduling appointments
Delivering requested services
Managing projects and customer communications
Sending appointment confirmations and reminders
Sending project updates
Providing customer support
Processing transactions
Maintaining internal business records
Improving website functionality and user experience
Conducting analytics and performance monitoring
Sending requested marketing communications where consent has been provided
Complying with legal obligations
SMS Communications and Mobile Information
By providing your phone number and affirmatively consenting through our website forms, web chat, appointment requests, customer interactions, or other opt-in methods, you agree to receive SMS communications from Florida Facilities Group LLC.
SMS communications may include:
Appointment confirmations
Appointment reminders
Estimate follow-ups
Service updates
Project status communications
Customer support communications
Requested information
Promotional or marketing communications where consent has been provided
Message frequency varies.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying:
STOP — to unsubscribe from SMS messages
HELP — for assistance
Consent to receive SMS communications is not a condition of purchase.
SMS consent is not shared with third parties or affiliates for marketing purposes.
How We Share Information
Florida Facilities Group LLC does not sell, rent, trade, or transfer your personal information to third parties for independent marketing purposes.
We may share information with trusted service providers who assist us in operating our business, including:
CRM and communication platforms
Scheduling platforms
Payment processors
Website hosting providers
Marketing and analytics providers
Customer support providers
Software vendors and business service providers
Such parties receive information only as necessary to perform services on our behalf and are expected to protect your information appropriately.
We may also disclose information:
To comply with legal requirements
To respond to lawful requests
To protect our rights and property
To investigate fraud or security issues
In connection with business restructuring, merger, acquisition, or sale activities
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Florida Facilities Group LLC may use cookies, pixels, and similar tracking technologies to:
Analyze website traffic
Understand visitor behavior
Improve website performance
Support advertising efforts
Enhance user experience
Users may disable cookies through browser settings; however, certain website features may not function properly if cookies are disabled.
Third-Party Services and External Links
Our website may contain links to external websites or integrate with third-party tools and services.
We are not responsible for the privacy practices, policies, or content of third-party websites or services.
Users should review privacy policies of third-party websites independently.
Data Retention
We retain collected information only for as long as reasonably necessary to:
Provide requested services
Maintain customer relationships
Meet legal obligations
Resolve disputes
Enforce agreements
Maintain internal business records
Retention periods may vary based upon the nature of the information collected and applicable legal requirements.
Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While reasonable efforts are made to protect information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Accessing information we maintain
Correcting inaccurate information
Requesting deletion of information
Requesting information regarding data collection practices
Opting out of certain communications
To submit a request regarding your information, contact:
Email Communications
If you subscribe to email communications from Florida Facilities Group LLC, you may unsubscribe at any time through the unsubscribe link included in emails or by contacting us directly.
Transactional communications related to services or active projects may still be sent as necessary.
Children's Privacy
Our services and website are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove such information.
Changes to This Privacy Policy
Florida Facilities Group LLC reserves the right to modify this Privacy Policy at any time.
Any changes will become effective immediately upon posting the revised policy to this page.
Continued use of our website or services after updates constitutes acceptance of revised terms.
Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Florida Facilities Group LLC
Email: [email protected]